RhythmQ Support

Manage System Users and Profile 6

• Reset Personal Password
• Reset User Password
• Reset User Email Address
• How to create a user account
• How to find users

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Manage System Emails 2

• Edit Registration Confirmation Email Template
• Edit Password Reset Email

Manage Submissions 10

• How to view the history of a submission
• How to delete a submission
• How to reassign a submission to another user account
• How to withdraw a submission
• How to download the submission summary and attachments

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Manage Reviews 5

• Create Reviewer Accounts
• View Reviews
• Edit/update a reviewer's answer
• Change review criteria/setup
• How to send emails to reviewers

Manage Reports 3

• Create/Edit a report
• Run and download a report
• Edit a label in the report

Manage Settings 4

• How to change the timeline dates of the submission phase
• How to change the timeline dates of review phase
• How to change the Reference Deadline
• Add a tag

Manage Reviewers & Administrators 4

• How to assign an administrator to a program
• How to un-assign an administrator to a program
• How to assign a reviewer to a program
• How to un-assign a reviewer to a program

Manage Text 2

• Edit Form title, introduction, and pop-up messages
• How to make changes to form fields/sections/tabs

Manage Emails 1

• How to create and modify email templates

Manage Resources and Links 3

• Add a link/resource
• Edit a link or a downloadable file
• Delate a resource

General 9

• Confirmation email not received
• User cannot login : Invalid password
• How to submit a support ticket or find help
• Log into the system as an admin
• Reviews Checklist

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